Solutions · Enterprise AI solutions
Enterprise AI solutions for communication,built for real operations.
Devpro designs and delivers enterprise AI solutions for communication. We build the infrastructure of how your customers and teams talk to software.
Trusted by operators across telecom, automotive, healthcare and retail
Services
An AI partner, not just a vendor.
From voice agents on Vatel to custom software, integrations, managed operations, consulting, and workflow automation, we design and run the systems that make AI work inside your organization.
Industries
Our services, shaped by your sector.
Voice agents are one entry point. We also build custom software, integrate your stack, automate workflows, advise on AI strategy, and operate systems in production, configured for how your industry actually runs.
01
Telecommunications
- Voice agents and AI embedded in phone systems, with tooling to track and operate what happens on the telephony side
- Telephony bridges, CRM-to-PBX integrations, and billing platforms built for carrier-grade operations
02
Healthcare
- Product catalogs and operational data layers built from large datasets that power wholesale and distribution
- CRM integrations that connect sales, operations, and the systems your teams already use
03
Automotive
- DMS integrations into phone systems so inventory and customer records follow every call
- Lead capture and call routing for sales and service so the right lane picks up
04
Insurance
- Voice solutions for book-of-business workflows, with routing, qualification, and follow-through at scale
- Compliance and policy tooling built around call records and carrier requirements
05
Retail
- Communication channels wired into your stack to capture and route leads across sales and service
- Process automation that removes repetitive work across merchandising and operations
06
Energy
- Workflow automation across billing, with fewer manual handoffs between invoicing and account updates
- Reliable orchestration between billing systems, not voice-first playbooks
FAQ
Common questions about Devpro and Vatel.
- What is Devpro?
- Devpro is an enterprise AI partner headquartered in Montréal, Québec. We design, build, and operate production-grade AI communication systems for organizations that need reliability and scale. Our core offering is AI voice agents deployed on Vatel, our proprietary enterprise platform, but our work spans the full spectrum: custom software development, system integration, managed AI services, and workflow automation. Unlike generic AI vendors, Devpro embeds with your operations and product teams through a structured four-phase engagement covering discovery, design, deployment, and ongoing operation. We measure success against your KPIs, tuning every system on live traffic against agreed SLAs. Our clients span telecommunications, automotive, insurance, healthcare, retail, and energy, all requiring AI that fits their existing systems rather than demanding they restructure around a new platform.
- What is Vatel?
- Vatel is Devpro's flagship voice AI platform built for enterprise-scale conversation orchestration. It handles real-time speech recognition, intent routing, tool calling, memory management, and audit logging across high-volume deployments. Vatel supports over 40 languages with native-quality voices, making it suitable for multilingual Canadian enterprise environments. The platform is built for production traffic, not demos: it processes thousands of conversations daily with sub-800ms response latency and a 99.9% uptime SLA. Vatel includes tenant isolation and audit logs so enterprises have visibility into every conversation. Enterprises use Vatel as the orchestration backbone for inbound customer calls, outbound engagement, and internal operations workflows, all connected to the CRMs, telephony stacks, and helpdesks they already run.
- What industries does Devpro serve?
- Devpro deploys AI communication systems across telecommunications, healthcare, automotive, insurance, retail, energy, and real estate. In telecom, we build voice agents and API layers on top of 3CX, Asterisk, and carrier-grade PBX systems. In automotive, we integrate dealer management systems so inventory and customer records follow every inbound call. In insurance, we automate book-of-business workflows with routing, qualification, and compliance call recording. In healthcare, we handle large product catalogs and CRM integrations that power wholesale distribution operations. In retail and energy, we remove manual handoffs between billing, operations, and customer-facing channels. Across all industries, our integrations connect CRMs like Salesforce and HubSpot, telephony platforms, helpdesks, calendars, and billing systems into a single AI-orchestrated communication fabric.
- How does Devpro deploy AI voice agents?
- Devpro follows a four-phase deployment model designed for enterprise operations, not generic launches. In the Discover phase, we run working sessions with your operations and product teams to map the use case, call volumes, data sources, and what success looks like in your numbers. In the Design phase, we build conversation flows, select voices and language models, and architect the integrations into your existing telephony, CRM, and helpdesk. In the Deploy phase, we execute a staged rollout with monitoring, audit logs, and a tested fallback path so the system goes live without operational risk. In the Operate phase, we tune flows on real traffic, surface insights in your dashboard, and continuously improve performance against agreed SLAs. Each phase ends with a clear handoff or a decision to continue.
- Why choose Devpro over an off-the-shelf AI platform?
- Off-the-shelf AI platforms give you a generic agent built for the average use case. Devpro designs, integrates, and operates a system built specifically around your telephony stack, your CRM data model, and your actual call patterns. We train on your historical conversations, connect to the systems your team already uses, and tune the agent on live traffic rather than synthetic benchmarks. We also operate the system after launch under a managed services retainer, meaning you get ongoing performance improvements without building an internal AI team. Every deployment includes audit logging and tenant isolation so your team has full visibility into what the system is doing in production. The result is an AI communication system that behaves like infrastructure, not a software demo.
- Where is Devpro located and what markets do you serve?
- Devpro is headquartered in Montréal, Québec, and primarily serves enterprise clients across Canada. Our bilingual English and French AI systems are in active production in Quebec, Ontario, and other Canadian provinces. Our work in telecommunications, insurance, and automotive spans both French and English markets, and our Vatel platform natively supports over 40 languages for clients with multilingual customer bases. We are particularly well positioned for Quebec-based enterprises because our team operates bilingually and our systems are built with bilingual conversation flows from the ground up. We also serve clients with US operations through cross-border deployments on Vatel.